Local, on-call tech support for vacation rental properties and small businesses across the Outer Banks. When something breaks, we show up.
Most IT help either comes from a big-box store an hour away or a remote support line with a 45-minute hold. We're different.
Based in Kill Devil Hills. Not a franchise, not a remote call center. When you call, you reach the person who will show up at your door.
No ticket queues, no automated systems. Direct access means faster resolutions — especially important when a guest is standing at a door that won't unlock.
We understand the rhythm of the rental market — peak season pressure, property management workflows, and the specific tech setups common in OBX properties.
Decades of hands-on IT experience — networking, systems, customer-facing tech support. We've seen the problem before, and we know how to fix it.
We help small businesses get practical value from AI tools — automating workflows, smart communication systems, and staff training.
Every job is guaranteed. If something we fixed stops working within 30 days, we come back at no charge. No exceptions, no excuses.
Flat fees wherever possible so you know what you're paying before we start. Hourly billing for open-ended diagnostics and repair work.
After-hours support is available at a premium rate. This keeps genuine emergencies accessible while respecting everyone's time.
| Distance from Kill Devil Hills | Travel Fee | Example Areas |
|---|---|---|
| 0–10 miles | No charge | Kill Devil Hills, Nags Head, Kitty Hawk |
| 10–25 miles | $15 | Duck, Southern Shores, Manteo |
| 25+ miles | $25–$40 | Corolla, Hatteras, Ocracoke |
Travel fees waived for retainer clients within 25 miles.
Ideal for property management companies and small businesses that want a reliable local tech contact without managing individual invoices every time something goes wrong.
One flat monthly fee. Priority response. Reduced after-hours rates. No per-call surprises.
Free phone consultation for new clients. Reach out and we'll get back to you within a few hours during standard business hours.
Not sure if we can help? Call first. A quick conversation is free, and we'll tell you honestly if the job is within our scope or point you in the right direction.